“Affable. Insightful. Pragmatic. As a small business owner looking to streamline and scale my business, Justin has been nothing short of a gift. He is not interested in pushing the latest Harvard Business Review shorts into my niche. He listens and asks great questions demonstrating effort to deeply understand my business. I look forward to time with him first because he is so approachable. Combine friendliness with keen insight into systemic issues in my specific business that I have not been able to identify and Justin becomes invaluable. But when he listens intently enough to pinpoint areas of needed growth, it’s then the practical counsel that makes him a gold mine to me and my business success. 

Over the last 12 months he has helped me implement and stick with systems and procedures that have proved economically profitable to be sure. As the owner, the bottom line matters of course, but there have been significant benefits not seen on the profit/loss statement that sometimes are more important to me: employee satisfaction. Some of the suggestions Justin offered that we implemented were a breath of fresh air I didn’t know my employees needed. And I’d be remiss if I didn’t say it’s obvious that I am becoming a more mature, level-headed, and joyful owner (which my employees also appreciate!) as a result of the investment I’ve made in time spent with Justin. He has become the quintessential ‘coach in the corner’ that I do not want to be in the ring without.”